I chose Meant to be Movers based on favorable reviews online and a favorable impression we had of the owner, Susan Lepack, when she came to our house to do a survey. I totally regretted this decision. They are incompetent, lackadaisical and unprofessional. The survey called for two trucks and five people but they showed up with one truck and three movers. The truck was a rental and did not have a functioning ramp or lift and could not negotiate our steep driveway. Predictably, the crew was completely overtaxed and unable to complete the move. Even worse, the driver and the movers ended up quarreling and eventually the driver just walked off. Later, I discovered that he had done a poor job packing, and as a result, many pieces of furniture were damaged or wrecked. After frantic calls, they eventually dispatched a second truck with additional crew. All told, the move of only about 10 miles required 13 hours. Dealing with the company was equally frustrating in the aftermath of the move when I attempted to have them replace or repair the damaged furniture. The process involved innumerable trips to our house and scheduling errors that forced me to leave work early many times. Although I was not satisfied with the repairs and the cheesy replacements that they provided, I gave up fighting because I could not stand to deal with them anymore. Although it is typically for some glitches to occur and to have some minor damage when moving, I have never experienced such a poorly-executed move nor have I ever encountered so much damage.
Meant2Be movers and Al, the "veteran who promised to help out the widow and disabled family of a deceased veteran" completely screwed us.
Most reputable movers come with power tools, can take doors off, can put simple furniture (bunk beds!) together, very very quickly. I got charged for 8 hours, $1200, they didn't even come with a drill or screw driver, put anything together properly (again mom and daughter did that), and in response to a respectful complaint and request to find a solution, got yelled and sweared at by an employee named Al. (No wonder his poor, slow movers resent the man).
$1200 for stuff moved from a storage area down the street mostly all in to the living room of my condo.
I am extremely happy that I chose Meant2Be movers to pack a 16 foot container that travelled from CT to CO. They wrapped everything extremely well, and professionally packed and used every last bit of space in the container. I am happy to report that everything made it across the country undamaged. Don't waste your time looking at other moving companies....Choose Meant2Be for all your packing and moving needs!
Getting scammed and taken advantage of like this caused great harm to my family, and the belligerent, attempting to con me in to writing a good review, "veteran, who promised to take care of us" was over the top rude, yelling, swearing, etc. And he knew very well he was doing this to a family of disabled children who just lost their veteran father. If that doesn't show his moral compass crystal clearly, I don't know what else would. I honestly feel sorry for him and his employees.
Estimate - 4 hours
So, if you want weak, lazy guys to Veeeerrryy slowly shove all your belongings in your living room for a fortune so you can then carry all the stuff to the correct room and floor, and pay a fortune for it, Meant2Be Movers is the company for you. If you want competent movers who know what they are doing, work fast, have a team leader instead of sitting around looking confused and texting/talking on their phones and actually do a good job, don't make the same mistake I did and trust this company.
$1200 to move our belongings from a local storage area, with 99% of our belongings dumped in the first floor living room. The movers charged for an hour they didn't work at all, and another hour the lead said he was giving his men a break (who would assume I was paying for their break??) They complained about the 3 appliances that needed to go to the basement - yes, that's why I hired movers, because I can not physically carry a washer/dryer and freezer to the basement, and that's where the washer and dryer hook ups are!! They spent the majority of the time talking in Spanish, or talking about their greedy boss Al, when they weren't wandering in circles doing nothing. We even went out to buy them Gatorade! The majority of the heavy items got moved to the top floor and finished basement by myself and disabled 17 year old daughter!!!
This guys are so helpful and kind. On short notice they came packed all my sister's things and moved her without any hesitation.
AVOID!!! I hired them to unload a 16 foot truck. It took them 5 and a half hours!! It should only have taken 2 hours. The guys who loaded it only took 2 hours. They would bring in a load about every 15 minutes. Ridiculous! After several hours of waiting for them I finally just started bringing in my stuff myself. All of a sudden they got moving. I should have done that in the first place. And then their jerk manager tried to make me pay an hour for them to travel. The moving guys were at least nice enough to tell me that it only took them 12 minutes to get to my house. I settled on paying a half hour for their travel. Also ridiculous. Do yourself a favor and do not hire these people.
We dealt with a man named Al. He spoke to my sister and estimated a 4 hour move from a local storage area to our condo. He said he would "take care of us" as he is a veteran, and we moved to CT with my 4 severely disabled children after my veteran husband of 22 years committed suicide in our home in FL due to severe PTSD, with my children in the home. In FL, we hired a moving company to move more items in to a temporary apartment, and had more items, and the movers completed the job in 2 hours. We then hired a company when I saved enough, to complete the cross country move with all our belongings AND a car on a hitch for 5k (so add in a 24 hour drive).
Charge - 8 hours (including their texting, talking, wandering, complaining and break time).
Oh, and that nice family picture they put for you to see is just a ruse to make you think they are nice. NOT!!
He offered me a one hour refund if I would agree not to write a review. I paid over $1200 for 8 hours and declined - $137 was not worth it to me. I would rather warn would be customers that this moving company is a scam. When I told him that his offer wasn't acceptable, and I'd rather write a review, he started screaming at the top of his lungs and became belligerent. I had to hang up as I could not even comprehend all his ranting and profanities.
Meant2be Movers Llc is a US Moving Company based in East Hartford, Connecticut. Meant2be Movers Llc is located at 219 Forest St, East Hartford, CT 06118, USA.
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